Ford Escape: Reporting Safety Defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Ordering Additional Owner’s Literature
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-80 ...
Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333– ...
See also:
Parking brake lining
1. Drive the vehicle at a speed of
approximately 22 mph (35 km/h).
2. With the parking brake release button
pushed in, pull the parking brake lever
SLOWLY and GENTLY (pulling with a
force of ...
Reclining the seatback (if equipped)
To prevent the passenger from sliding
under the seatbelt in the event of
a collision, always put the seatback
in the upright position while the
vehicle is in motion. Also, do not
place ...
Leather seats (if equipped)
• Remove dust and loose dirt with a vacuum cleaner.
• Clean spills and stains as quickly as possible.
• For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough clean ...
