To keep a CD/DVD in good condition, take the following precautions: 1. Handle the disc by its edge; avoid touching the surface. 2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge. 3. Do not apply paper or tape to the disc; avoid scratching the disc. 4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays. 5. Store the disc in its case after playing. 6. Do not expose the disc to direct sunlight. 7. Do not store the disc where temperatures may become too high.

NOTE: If you experience difficulty in playing a particular disc, it may be damaged (i.e., scratched, reflective coating removed, a hair, moisture or dew on the disc) oversized, or have protection encoding. Try a known good disc before considering disc player service.