GMC Terrain: How OnStar Service Works
Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance,
Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation,
and Hands-Free Calling are available on most vehicles. Not all OnStar services are
available everywhere or on all vehicles. For more information, a full description
of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1&-888&-466&-7827)
or TTY 1&-877&-248&-2080; or push to
speak with an Advisor. OnStar services require a vehicle electrical system, wireless
service, and GPS satellite technologies to be available and operating for features
to function properly. These systems may not operate if the battery is discharged
or disconnected.
OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar’s service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond OnStar’s control may prevent service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming.
See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.
Reactivation for Subsequent Owners
Push and follow the prompts to speak
to an Advisor as soon as possible after acquiring the vehicle. The Advisor will
update vehicle records and will explain the OnStar service offers and options ...
Services for People with Disabilities
Advisors provide services to help subscribers with physical disabilities and
medical conditions.
Push for help with:
○ Locating a gas station with an attendant to pump gas.
○ Finding ...
See also:
Diagnostics
OnStar Vehicle Diagnostics will perform a vehicle check every month. It will
check the engine, transmission, antilock brakes, and major vehicle systems. It also
checks the tire pressures, if the v ...
Infant and/or toddler seats
Use a safety seat that is recommended for the size and weight of the
child.
When installing a child safety seat:
• Review and follow the information
presented in the Airbag
supplemental res ...
Off-road recovery
If the towing eyes are to be
used for
off-road recovery, it is essential that
off-road driver training covering
recovery techniques is undertaken.
Further information on off-road driver trainin ...