GMC Terrain: How OnStar Service Works - OnStar Additional Information - OnStar - GMC Terrain Owner's ManualGMC Terrain: How OnStar Service Works

Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com (U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1&-888&-466&-7827) or TTY 1&-877&-248&-2080; or push speak with an Advisor. OnStar services require a vehicle electrical system, wireless to speak with an Advisor. OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar’s service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond OnStar’s control may prevent service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming.

See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.

    Reactivation for Subsequent Owners
    Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options ...

    Services for People with Disabilities
    Advisors provide services to help subscribers with physical disabilities and medical conditions. Push for help with: ○ Locating a gas station with an attendant to pump gas. ○ Finding ...

    See also:

    All-Wheel Drive
    Vehicles with this feature always send engine power to all four wheels. It is fully automatic, and adjusts itself as needed for road conditions. When using a compact spare tire on an AWD vehicle, t ...

    Audio/video playback through the A/VAUX socket
    1. Switch on one of the rear screens by pressing its On/Off button. 2. Use the remote control's button to select a screen (L: left rear screen, F: front screen, or R: right rear screen). Poi ...

    Heating
    Heating To direct warm air toward the floor: 1. Set the air inlet selection button to the OFF position. 2. Set the airflow control dial to the “” position. 3. Set the temperature cont ...