GMC Terrain: How OnStar Service Works - OnStar Additional Information - OnStar - GMC Terrain Owner's ManualGMC Terrain: How OnStar Service Works

Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com (U.S.) or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR (1&-888&-466&-7827) or TTY 1&-877&-248&-2080; or push speak with an Advisor. OnStar services require a vehicle electrical system, wireless to speak with an Advisor. OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar’s service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond OnStar’s control may prevent service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming.

See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.

    Reactivation for Subsequent Owners
    Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options ...

    Services for People with Disabilities
    Advisors provide services to help subscribers with physical disabilities and medical conditions. Push for help with: ○ Locating a gas station with an attendant to pump gas. ○ Finding ...

    See also:

    Other Navigation Services Available from OnStar
    OnStar eNav: Allows subscribers to send destinations from Google Maps™ and MapQuest.com to their Turn-by-Turn Navigation or screen-based navigation system. When ready, the directions will be dow ...

    The Better Business Bureau (BBB) Auto Line Program (U.S. only)
    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting ...

    Panel dimmer control
    Use to adjust the brightness of the instrument panel and all applicable switches in the vehicle during headlamp and parking lamp operation. • Move the control to the full upright position, p ...