Suzuki Grand Vitara: Reporting Safety Defects - General Information - Suzuki Grand Vitara Owner's ManualSuzuki Grand Vitara: Reporting Safety Defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Suzuki Motor Corp. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Suzuki Motor Corp. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

To contact American Suzuki, owners in the continental United States can call toll-free 1-800-934-0934, or write to:

American Suzuki Motor Corporation Automotive Customer Relations 3251 East Imperial Highway Brea, CA 92821-6795

For owners outside the continental United States, please refer to the distributor’s address listed in your Warranty Information booklet.

For vehicles registered for use and principally operated in Canada please contact Suzuki Canada Inc. at 1-905- 889-2677 extension 2254 or write to:

Suzuki Canada Inc. Customer Relations 100 East Beaver Creek Road Richmond Hill, On L4B 1J6

    On-Board Vehicle Computers and Event Data Recorders
    Your vehicle is equipped with on-board computer systems which monitor and control several aspects of vehicle performance, including the following: • Emission-related components and engine parame ...

    See also:

    While climbing a grade
    When driving up a hill, undesired upshift to 4th gear is prevented from taking place when the accelerator is released. This minimizes the chance of subsequent downshifting to a lower gear when ...

    Armrests
    Each front seat has an armrest on the side of the seat-back. To use it, pivot it down. The rear seat armrest is in the center of the rear seat. Pivot it down to use it. ...

    Disc Player Error Messages (LX model)
    If you see an error message in the display while playing a disc, find the cause in the chart to the right. If you cannot clear the error message, take your vehicle to your dealer. The chart o ...